Cancellation Policy

Cancellation and Refund Policy

At Next Easy Trip, we aim to provide transparent and reliable travel assistance. This Cancellation Policy explains how cancellations are handled when you use our services.

1. Nature of Our Services

Next Easy Trip is an independent, third-party travel assistance service. We do not operate flights and are not affiliated with any airline. All flight tickets, cancellations, refunds, and penalties are governed by the respective airline’s terms and conditions.

Our role is limited to assisting travellers with booking-related guidance and support.

2. Flight Ticket Cancellations

  • All flight ticket cancellations are subject to the cancellation policies of the respective airline

  • Cancellation fees, penalties, and refund eligibility are determined solely by the airline

  • Airline rules may vary based on fare type, route, and booking class

Passengers are advised to review airline cancellation terms before confirming a booking.

3. How to Request a Cancellation

To request a cancellation:

  • Contact the airline directly using the details provided in your booking confirmation

  • If your booking was assisted by Next Easy Trip, we may help guide you through the airline’s cancellation process upon request

Final approval, processing, and refund timelines are controlled by the airline.

4. Refund Processing

  • Refund eligibility depends entirely on airline policies

  • Refunds, if approved, are processed by the airline to the original form of payment

  • Processing timelines may vary and are beyond our control

Next Easy Trip does not guarantee refund approval or processing time.

5. Service Fees

  • Any service or assistance fees charged by Next Easy Trip are non-refundable, unless explicitly stated otherwise

  • Service fees are separate from airline ticket charges

6. Changes Instead of Cancellation

In some cases, airlines may allow date or route changes instead of cancellations, subject to fare difference and airline fees. We may assist in explaining available options, but final decisions rest with the airline.

7. No-Show Policy

If a passenger fails to show up for a scheduled flight:

  • The ticket may be marked as “no-show” by the airline

  • No-show penalties or loss of ticket value are determined by airline policies

8. Force Majeure Situations

In events beyond control (such as natural disasters, government restrictions, pandemics, or airline operational issues), cancellation and refund decisions are governed by airline policies and applicable laws. Next Easy Trip shall not be held liable for airline decisions in such circumstances.

9. Disclaimer of Liability

Next Easy Trip is not responsible for:

  • Airline-imposed cancellation charges

  • Refund delays or denials

  • Changes in airline policies

Our responsibility is limited to providing guidance and assistance where possible.

10. Contact Us

If you have questions regarding this Cancellation Policy or need assistance, please contact us:

Next Easy Trip
📧 Email: support@nexteasytrip.com
📞 Phone: +1-888-843-5587

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